While access to Facebook and Instagram appeared to have been largely restored just before midnight, users were still reporting issues with WhatsApp.įacebook's family of apps essentially "disappeared" from the internet for several hours after a traffic routing problem that made the sites unreachable by users, according to Cloudflare, a website security company. We're working to get things back to normal as quickly as possible, and we apologize for any inconvenience."ĭoug Madory, director of internet analysis for network technology firm Kentik Inc., said it appears to be related to the Domain Name System (DNS), which routes internet traffic to where it is supposed to go.Ī DNS server is how an internet user typing in a text-based website address such as gets sent to the correct numerical IP address.įacebook would be in charge of its own DNS service, but Madory said the routes being made available to its sites for its networking partners were withdrawn, resulting in a "near complete global outage" of all Facebook properties.Facebook along with its Instagram and WhatsApp services began returning online late yesterday evening after a massive and lengthy outage that began this afternoon. Thank you for bearing with us.- 30 minutes after it began, Facebook acknowledged the outage in a tweet, saying that around the world some "people are having trouble accessing Facebook app. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. To the huge community of people and businesses around the world who depend on us: we're sorry.
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